13 Nov Property Manager

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Job Title: Property Manager
Job Category: Level III – Frontline/Middle Management
Subsidiary Company: PREBBiE Properties
Job Location: Dansoman, Accra (On-site)
Job ID: PP/01/2025/S009
Job Posted: November 13, 2024
Application Due Date: November 19, 2024
Monthly Gross Salary Range: GH₵ 7,095.40 – GH₵ 9,444.50

Job Summary

The Property Manager shall have a daily oversight of all our residential and commercial real estate and shall take responsibility for day-to-day repairs and ongoing maintenance, security, and upkeep of properties; ensuring daily operations of our properties with exceptional customer service, maximum occupancy, and revenue growth.

 

Key Responsibilities

Property Operations

  • Manage daily property operations, including maintenance, repairs, and renovations.
  • Supervise on-site staff, including maintenance technicians, janitors, and artisans.
  • Ensure compliance with safety protocols, regulatory requirements, and company policies.
  • Conduct regular property inspections to identify and address potential issues.

 

Leasing & Marketing

  • Develop and implement leasing strategies to achieve maximum occupancy.
  • Manage rental rates, lease renewal agreements, and tenant retention.
  • Coordinate marketing efforts, including advertising, social media, and events.
  • Build relationships with current and prospective tenants.

 

Financial Management

  • Manage property budgets, including operating expenses and capital expenditures.
  • Analyze financial reports with the Finance Manager and supervisor, identifying areas for cost reduction and revenue growth.
  • Ensure timely rent collection, accounts payable, and accounts receivable.
  • Prepare and submit monthly occupancy reports with feedback to the supervisor.
  • Prepare bi-annual tenant expenses for each property.

 

Tenant Relations

  • Provide exceptional customer service to tenants, responding to concerns and resolving issues promptly.
  • Foster positive relationships with tenants, ensuring high satisfaction and retention.
  • Coordinate tenant events, meetings, and communications.

 

Other Responsibilities

  • Ensure compliance with fair housing and rental laws and regulations.
  • Maintain accurate records, including tenant files, leases, and property documents.
  • Collaborate with the construction team on new developments and renovations as well as prospective tenants visits to the construction site.
  • Participate in emergency preparedness and response planning.

 

Key Performance Indicators

Occupancy Rate

  • Target: Maintain an occupancy rate of 95% or higher
  • Metric: (Number of occupied units / Total number of units) x 100

 

Rent Collection

  • Target: Collect 100% of rent on time
  • Metric: (Total rent collected / Total rent due) x 100

 

Property Maintenance

  • Target: Complete 90% of maintenance requests within 24 hours
  • Metric: (Number of maintenance requests completed within 24 hours / Total number of maintenance requests) x 100

 

Tenant Satisfaction

  • Target: Achieve a tenant satisfaction rating of 90% or higher
  • Metric: (Number of satisfied tenants / Total number of tenants) x 100

 

Budget Management

  • Target: Manage the property budget within 5% of projected expenses
  • Metric: (Actual expenses / Projected expenses) x 100

 

Other Conditions of Assessment

All talents are expected to demonstrate adherence to PREBBiE Properties’s core values, code of conduct, and the Group’s policies. This includes maintaining confidentiality, respecting intellectual property, and upholding professional standards. Talents will be evaluated on their teamwork and collaboration, communication skills, adaptability to change, and willingness to learn and develop new skills. 

Additionally, talents are expected to comply with all applicable laws, regulations, and best practices, and to report any potential conflicts of interest or ethical concerns. Talents will also be assessed on their attendance, punctuality, and overall commitment to the company’s goals and objectives. 

Furthermore, talents are expected to maintain a safe and healthy work environment, report any incidents or hazards, and participate in training and development programs as required. Overall, talents will be evaluated on their ability to contribute to a positive and productive work environment, and to embody the values and principles of PREBBiE Properties and the Group Culture.

 

Minimum Requirements

  • Postgraduate or Master’s degree in Real Estate, Business Administration, Project Management, or a field relevant to the specific department in the organization.
  • A minimum of 5-10 years work experience as an Assistant Property Manager or similar role.
  • A PMP (Project Management Professional) certification, Certified Associate in Project Management, Certified Property Manager (CPM) or Accredited Residential Manager (ARM) designation etc is required.
  • Excellent verbal communication, and the ability to convey important information clearly and effectively.
  • Minimum 3 years of property management experience, preferably in residential and commercial properties.
  • Proven track record of increasing occupancy, revenue growth, and customer satisfaction.

 

Key Competencies

  • Strong communication, interpersonal, and problem-solving skills.
  • Proficient in property management software (e.g., Odoo, Yardi, AppFolio).
  • Knowledge of fair housing laws, regulatory requirements, and safety protocols.
  • Analytical and financial management skills.
  • Strong project management and organizational skills.
  • Excellent written and verbal communication.
  • Ability to work collaboratively with diverse stakeholders.
  • Strong analytical and critical thinking.
  • Flexibility and adaptability.

 

Conditions of Service

PREBBiE Properties  shall be responsible for the provision of transport, office support and other material requirements to facilitate the work of the Property Manager. The job holder shall be assessed based on the KPIs. Other conditions of service can be found in the Talent Handbook.

At PREBBiE Group, we are committed to Diversity, Equity & Inclusion. United by our strong Group values and the LEARN culture, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #BetterTogether #ExcellingTogether.

 

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and supportive team environment.
  • Professional development and growth opportunities.

 

All applications submitted via email at humancapital@prebbiegroup.com should indicate the Job ID and Job Title in the subject of the email. No application will be considered after the closing date. Applicants are advised to attach a recent CV/Resume in a PDF version to their email. Only shortlisted applicants will be contacted.

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