13 Oct Security Officer

Job Title: Security Officer
Job Category: Level II – Technical
Subsidiary Company: ECOREFiX
Job Location: Dansoman, Accra (On-site)
Job ID: ECR/10/2025/S014
Job Posted: October 13, 2025
Application Due Date: October 20, 2025
Monthly Wage: GH₵ 3,223.10

Job Summary

The Security Officer is responsible for safeguarding residents, staff, and property by patrolling premises, monitoring surveillance systems, managing access control, and ensuring compliance with health and safety protocols. The role requires vigilance, discretion, and professionalism to create a secure yet welcoming environment across ACALPHA residences and other PREBBiE Group facilities.

Key Responsibilities

• Control access at entry and exit points by verifying identification, registering visitors, and enforcing access permissions.
• Patrol the premises, both indoors and outdoors, to deter suspicious activity, inspect vulnerable points, and maintain a visible security presence.
• Monitor CCTV systems, alarms, and other surveillance technologies continuously, alerting relevant personnel of anomalies.
• Conduct searches of bags or materials carried by staff and contractors, and oversee the goods pass-out process to prevent unauthorized removal of items.
• Respond promptly to alarms, emergencies, security breaches, or suspicious incidents, coordinating with law enforcement or emergency services when required.
• Enforce community policies and safety rules, including loitering restrictions, visitor protocols, and restricted hours, while respecting resident and guest privacy.
• Investigate and document security incidents, thefts, or criminal damage, preparing written reports and submitting findings to supervisors.
• Maintain accurate and up-to-date visitor logs, incident logs, key registers, and shift reports, ensuring secure record-keeping.
• Assist in routine security audits and risk assessments to identify vulnerabilities and recommend improvements.
• Report hazards, maintenance issues, or safety concerns to the Facility & Safety Manager or relevant operations teams for timely resolution.
• Liaise with contractors, staff, and residents to ensure compliance with health, safety, and access regulations.
• Ensure facility spaces are locked and secure when not in use.
• Check for safety hazards and ensure compliance with safety regulations.
• Report any issues or concerns to the line manager for prompt resolution.
• Document inspection findings and maintain records for future reference.
• Assist in coordinating and supervising repair and maintenance activities.
• Follow guidelines and standard operating procedures by adhering to health and safety processes and company policies.
• Perform other administrative tasks as required by the line manager or CEO.
  

 

Key Performance Indicators

Access Control Compliance

• Target: 90%
• Metric: Percentage of entries/exits verified vs. total attempted

 

Surveillance Monitoring Uptime

• Target: 90%
• Metric: Percentage of CCTV/monitoring systems operational

 

Emergency Response Time and Communication

• Target: Respond to 90% of phone calls within 10 minutes
• Metric: Number of responded emails and phone calls / Total number of phone calls x 100

 

Evacuation & Drill Compliance

• Target: 95%
• Metric: Percentage of adherence to evacuation protocols during drills/alarms

 

Regular Inspection Frequency 

• Target: Every 3 hours
• Metric: Frequency of scheduled inspections conducted to identify potential security gaps, vulnerabilities, or breaches.

 

Incident Resolution Rate

• Target: 90%
• Metric: Percentage of events set up and cleaned up within the required timeframe.

 

Incident Reporting Rate

• Target: 100% within 24 hours
• Metric: Percentage of incidents reported to the supervisor.

 

Data Entry

• Target: Enter 100% of security data accurately within 30 minutes after completion.
• Metric: Number of accurate and timely data entries / Total number of data entries x 100

 

Compliance Rate

• Target: 100%
• Metric: Percentage of compliance with safety protocols, regulatory requirements, and company policies.

 

Other Conditions of Assessment

All talents are expected to demonstrate adherence to ECOREFiX’s core values, code of conduct, and the Group’s policies. This includes maintaining confidentiality, respecting intellectual property, and upholding professional standards. Talents will be evaluated on their teamwork and collaboration, communication skills, adaptability to change, and willingness to learn and develop new skills. 

Additionally, talents are expected to comply with all applicable laws, regulations, and best practices, and to report any potential conflicts of interest or ethical concerns. Talents will also be assessed on their attendance, punctuality, and overall commitment to the company’s goals and objectives. 

Furthermore, talents are expected to maintain a safe and healthy work environment, report any incidents or hazards, and participate in training and development programs as required. Overall, talents will be evaluated on their ability to contribute to a positive and productive work environment, and to embody the values and principles of ECOREFiX and the Group Culture.

 

Minimum Requirements

• High school diploma or individuals with high school/SHS certificates, or who have one to three (1–3) years of experience in the same role/job function.
• Previous experience in security operations, access control, surveillance monitoring, or facility protection.
• Basic knowledge of security procedures, emergency response, and safety regulations.
• Strong attention to detail with a commitment to maintaining a safe and secure environment.
• Good communication and interpersonal skills with the ability to handle conflicts professionally.
• Physical fitness and ability to perform routine patrols and respond promptly to incidents.
• Ability to operate security systems such as CCTV, alarms, and access control devices

 

Key Competencies

• Ability to remain calm and professional under pressure in fast-paced or emergency situations.
• Understand the importance of vigilance and the benefits of a secure environment.
• Strong communication and interpersonal skills for engaging with residents, visitors, and stakeholders.
• Support team members and contribute to a positive work environment.
• Ability to manage multiple security tasks and respond effectively to simultaneous incidents.

 

Conditions of Service

ECOREFiX shall be responsible for the provision of material requirements to facilitate the work of the Facility Security Assistant. The job holder shall be assessed based on the KPIs. Other conditions of service can be found in the Talent Handbook.

At PREBBiE Group, we are committed to Diversity, Equity & Inclusion. United by our strong Group values and the LEARN culture, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #BetterTogether #ExcellingTogether

 

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and growing company.
• Collaborative and supportive team environment.
• Professional development and growth opportunities.

 

All applications submitted via email at so@grouperp-prebbie.odoo.com should indicate the Job ID and Job Title in the subject of the email. No application will be considered after the closing date. Applicants are advised to attach a recent CV/Resume in a PDF version to their email. Printed copies at our office will be accepted for this role. Only shortlisted applicants will be contacted.