Job Title: Senior Property Management Associate
Job Category: Level II
Subsidiary Company: RENTBRiG
Job Location: Dansoman, Accra (On-site)
Job ID: RB/09/2026/S026
Job Posted: October 10, 2026
Application Due Date: October 20, 2026
Monthly Gross Salary Range: GH₵ 6,909.5 –  GH₵ 7,599.8

Job Summary

The Senior Property Management Associate is responsible for the overall operational management and performance of RENTBRiG-managed properties, ensuring that each property is well maintained, appropriately occupied, safe, commercially viable, and managed in line with client requirements and RENTBRiG service standards.

The role oversees the full property management lifecycle, including property onboarding and handover, inspections, occupancy and tenant administration, landlord/client engagement, maintenance and repair coordination, service-request resolution, contractor and vendor management, property records, compliance, and property performance reporting. The role will also provide overall operational oversight of the Facility Management, Security, and Maintenance & Repairs functions supporting the managed-property portfolio, ensuring that services are properly coordinated, performance standards are maintained, and operational issues are promptly addressed or escalated.

The role will work closely with the Business Development Team and other relevant internal teams to protect client assets, maintain positive landlord and tenant experiences, resolve property-level issues, and ensure consistent, efficient, and responsive service delivery across RENTBRiG’s managed-property portfolio.

Key Responsibilities

Property Portfolio Coordination

• Coordinate and oversee the day-to-day operational management of RENTBRiG-managed properties, ensuring properties are maintained and operated in line with approved standards.
• Monitor the overall condition, occupancy, service delivery, operational risks, and performance of assigned properties.
• Provide oversight of the Facility Management, Security, and Maintenance & Repairs functions supporting the property portfolio.
• Coordinate with relevant functional leads to ensure property-related activities are properly planned, executed, monitored, and followed through.
• Identify operational gaps, recurring issues, and service deficiencies and recommend or escalate appropriate corrective action.
• Support the Operations Manager in improving property management processes, service standards, and operational efficiency.

 

Landlord, Client & Tenant Coordination

• Serve as the operational point of contact for landlords, clients, and tenants on assigned properties.
• Receive, document, and coordinate property-related requests, complaints, and follow-up actions within agreed timelines.
• Provide timely updates on property condition, maintenance activities, incidents, and other relevant matters.
• Support tenant move-in, move-out, handover, and occupancy processes, ensuring property condition is appropriately documented.
• Escalate disputes, significant repairs, contractual concerns and other matters requiring management intervention.

 

Property Inspections & Condition Monitoring

• Conduct routine, move-in, move-out and incident-related inspections of assigned properties.
• Prepare inspection reports documenting defects, maintenance requirements, safety concerns and recommended actions.
• Track identified issues through to resolution and follow up on outstanding actions.
• Maintain accurate inspection records and supporting photographic documentation.

 

Maintenance & Facility Service Coordination

• Coordinate preventive and reactive maintenance requirements for assigned properties.
• Raise and monitor maintenance and service requests from identification through completion and verification.
• Coordinate with the Facility Management Associate to ensure facility services such as cleaning, gardening, landscaping, security, waste management, and pest control are delivered as required.
• Monitor recurring maintenance and service issues and escalate matters requiring management intervention or preventive action.
• Verify completed maintenance works and service requests before closure.

 

Contractor & Service Provider Coordination

• Coordinate approved contractors and service providers engaged for maintenance and property-related works.
• Communicate approved work scopes, timelines, and expected service standards.
• Monitor attendance, progress and completion of assigned works and document any service concerns.
• Report recurring contractor or service-provider performance issues to the Operations Manager.

 

Health, Safety & Property Compliance

• Conduct routine checks to identify unsafe conditions, property hazards and operational risks.
• Report identified health, safety, environmental or compliance concerns and follow up on agreed corrective actions.
• Support compliance with applicable property, safety and environmental requirements.
• Maintain relevant inspection, incident and compliance records.

 

Property Cost & Resource Support

• Support monitoring of routine property-related expenditure against approved budgets or allocations.
• Maintain records of maintenance materials, consumables, purchases and property-related services.
• Raise procurement or service requests in line with approved processes and identified property needs.
• Identify opportunities to reduce avoidable waste and recurring maintenance costs and escalate recommendations to the Operations Manager.

 

Systems, Reporting & Documentation

• Ensure assigned property information, maintenance requests, inspections, incidents, occupancy records and service activities are accurately updated in approved systems.
• Maintain organised digital property files and supporting documentation.
• Prepare periodic property updates covering occupancy, condition, maintenance, service requests and outstanding issues.
• Highlight recurring issues, significant exceptions and properties requiring management attention.

 

Internal Collaboration

• Work closely with the Operations Manager, Facility Management Associate, Business Development, Customer Experience, Finance & Procurement, and other relevant teams to support effective property management.
• Participate in property-related meetings, site visits and cross-functional engagements as required.
• Contribute to improvements in property management processes, service delivery and technology-enabled operational practices.
• Perform other related duties as assigned by the Line Manager or GCEO.

 

Key Performance Indicators

Property Operations & Service Delivery

• Metric: Percentage of assigned properties maintained in line with agreed management and service standards.
• Target: Minimum 95% compliance with agreed property management standards.  

 

Maintenance & Service Request Resolution

• Metric: Percentage of property maintenance and service requests appropriately coordinated and resolved within agreed service timelines.
• Target: Minimum 90% resolved within agreed timelines, subject to contractor and management dependencies,

 

Property Inspections & Issue Follow-through

• Metric: Completion of scheduled property inspections and timely follow-up of identified defects, maintenance requirements, and operational issues.
• Target: 100% of scheduled inspections completed, with at least 90% of actionable issues followed through within agreed timelines. 

 

Landlord, Client & Tenant Satisfaction

• Metric: Feedback from landlords, clients, tenants, and relevant internal stakeholders on responsiveness, communication, and quality of property management support.
• Target: Minimum 4.5/5 average satisfaction rating.

 

Property Records & Reporting

• Metric: Accuracy, completeness, and timeliness of property records, inspection reports, maintenance records, occupancy information, and operational updates.
• Target: Minimum 98% record accuracy and 100% of required reports and system updates completed within agreed timelines.

 

Risk, Safety & Compliance

• Metric: Timely identification, reporting, and follow-up of property-related safety, compliance, and operational risks.
• Target: 100% of identified material risks reported promptly and agreed corrective actions tracked to resolution or escalation.

 

Contractor & Facility Service Coordination

• Metric: Timeliness and effectiveness of coordination with contractors, service providers, and the Facility Management Associate in delivering required property services.
• Target: Minimum 90% of assigned service activities completed within agreed timelines and required service standards.

 

Other Conditions of Assessment

All talents are expected to demonstrate adherence to PREBBiE Group’s core values, code of conduct, and the Group’s policies. This includes maintaining confidentiality, respecting intellectual property, and upholding professional standards. Talents will be evaluated on their teamwork and collaboration, communication skills, adaptability to change, and willingness to learn and develop new skills. 

Additionally, talents are expected to comply with all applicable laws, regulations, and best practices, and to report any potential conflicts of interest or ethical concerns. Talents will also be assessed on their attendance, punctuality, and overall commitment to the company’s goals and objectives. 

Furthermore, talents are expected to maintain a safe and healthy work environment, report any incidents or hazards, and participate in training and development programs as required. Overall, talents will be evaluated on their ability to contribute to a positive and productive work environment, and to embody the values and principles of PREBBiE Group and the Group Culture.

 

Minimum Requirements

• Bachelor’s degree in Real Estate, Property Management, Estate Management, Facilities Management, Building Technology, Construction Management, Business Administration, or a related field.
• Minimum two (2) years’ relevant experience in property management, facilities management, estate operations, property administration, or a related field.
• Demonstrated experience in property inspections, maintenance coordination, tenant or client support, contractor coordination, and property records management.
• Working knowledge of property maintenance, facility services, health and safety requirements, and basic property operations.
• Proficiency in Google Workspace, property management/ERP systems, and digital collaboration tools.
• Strong written and verbal communication skills, with the ability to engage professionally with landlords, tenants, contractors, service providers, and internal teams.
• Willingness to travel between managed properties and work extended hours where required to support property operations

 

Key Competencies

• Property operations and coordination skills, with the ability to manage multiple property-related activities and priorities.
• Strong communication and stakeholder management skills, with a professional approach to landlords, tenants, contractors, and service providers.
• Problem-solving and attention to detail, particularly in identifying property issues, coordinating resolutions, and maintaining accurate records.
• Organisation, accountability, and follow-through, with the ability to work independently while escalating matters requiring management intervention.

 

Conditions of Service

PREBBiE Group shall be responsible for the provision of transport, office support, and other material requirements to facilitate the work of the Senior Property Management Associate. The job holder shall be assessed based on the KPIs. Other conditions of service can be found in the Talent Handbook.

At PREBBiE Group, we are committed to Diversity, Equity & Inclusion. United by our strong Group values and the LEARN culture, we thrive on the diversity of who we are, where we come from, what we’ve experienced, and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential, and feel they belong. #BetterTogether #ExcellingTogether

What We Offer

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and growing company.
• Collaborative and supportive team environment.
• Professional development and growth opportunities.

 

All applications must be submitted strictly via the Apply button at the bottom of this page. Applications sent via email, in person, or through any other channel will not be considered.

Applications submitted after the closing date will not be accepted. Please note that only shortlisted applicants will be contacted.